Safeguarding and Wellbeing Identification and Support Service Links

At Queen Elizabeth High School, Bredenbury Primary School and St Peters Primary School, we promote and support all pupils and their families to access Early help services. Below you will find a list of school based, local and national services. However, if you feel these do not meet your needs, please contact a member of the Safeguarding and Wellbeing team who will offer support and advice.

The Safeguarding and Wellbeing Team present across the three schools is coordinated by Mrs Kim Lane – Safeguarding and Inclusion Executive Lead,

Contact details: Telephone 01885 482230


Queen Elizabeth High School

The QEHS Designated Safeguarding Lead, Single point of contact is Mrs Tiffany Lloyd


The QEHS Designated teacher for Children who are looked after and the Mental Health Support in school contact is Mrs Emma Davies


Mental Health and Wellbeing Lead


There are two family support workers who although based in primary and secondary will work over the three schools to support families when present in differing schools but also due to their specific area of expertise.

Within QEHS, Mrs Lisa Davies is Pupil and a family support worker and Deputy Designated Safeguarding Lead

Contact details: Telephone 01885 482230


St Peters and Bredenbury Primary


At St Peters Primary and Bredenbury Designated Safeguarding Lead, Single point of contact and Mental Health and Wellbeing Lead is Mrs Samantha Nash

The deputy safeguarding Leads (DDSL) are Mrs Samantha McAtear and Rebecca Turner

Contact details are:

01885 483237

01885 483253


Across St Peters and Bredenbury Primary Schools, Miss Pippa Jones is the Pupil and family Support worker and Deputy Designated Safeguarding Lead

Contact Details: Telephone St Peters 01885 483237 or Bredenbury 01885 483253

All teachers and staff members can put you in touch with the above key staff members or you can email or call direct into school and speak them personally.


Thrive Support in all three Schools

Thrive® promotes children’s and young people’s positive mental health by helping adults know how to be and what to do in response to their differing and sometimes distressed behaviour


Within QEHS – Mrs Guiver is the Thrive practitioners who provides targeted identification and support in self-awareness and self confidence to support their holistic needs and promote a healthy approach to learning and achievement. Please contact our practitioners or your child’s form tutor for further support and advice

Mrs V Guiver

At St Peters and Bredenbury Primary School, Mrs Smith is the Primary Thrive practitioner who using the Thrive Approach, provides training, an online profiling tool and action-planning tool to equip parents and teachers with the knowledge, insights and resources needed to develop the relationships that help children and young people to flourish and learn.

Please contact Mrs Smith on 01885 483237


Wellbeing and Emotional Support Teams (WEST)

At QEHS we are fortunate to have Ros Peace as our Mental Health Practitioner in School. This service is currently running across St Peters Primary and QEHS for Secondary pupils but will be offered county wide to the Primary school within the near future.

 Ros Peace is in school on Thursdays conducting 1:1 counselling session as well as small group work. Ros also supports the school in our Relationship and Sex Education and Personal Social and Health Education with targeted teaching sessions to all year groups.

This service is on a referral basis and Mrs Lisa Davies, Mrs Emma Davies and Mrs Guiver are able to discuss this with parents.

Within the primary school, Mrs Nash, Mrs Samantha Smith or Miss Pippa Jones are able to support

Additionally, you will find support materials and further information regarding this service on our website.


CLD – Counselling Learning Development

Linda Teece is our school based CLD counsellor who attends QEHS on a weekly basis. This is a referral-based service and this is commissioned by school. Mrs Davies Mrs Emma Davies Mrs Guiver manage the referrals to this service and can discuss the referral process, pathways and other options as appropriate.

School is not the only way of accessing this service and you can access via the school nursing service, your GP or you can self-refer. For your convenience please find the attached link which details their contact details. Those who not referred by the school team will not be seen by our counsellor at school but will access this service within the main counselling and consultation rooms within the CLD Hereford Offices

Local and National Support Links

Please see below a list of services to support pupils and their families. Safeguarding and family support teams in schools are available to discuss support in self-referral or in accessing the Early Help Hub within Herefordshire.


Direct Help and support in Herefordshire for young people

  • Kooth – online support and services for young people (aged 11 – 18 yrs) in Herefordshire

Kooth is a new, anonymous, confidential, safe, online wellbeing service offering counselling, information and forums for young people. You can contact the service: Every day of the year between 12 noon to 10pm (Monday to Friday) or

Between 6pm to 12 midnight (Saturday and Sunday).

You can log on by smartphone, laptop or tablet:

  • The CLD Trust – see above , provides qualified counselling for children and young people (aged 12 – 25yrs) and their families and has been doing so in Herefordshire for 25 years. They can help with all kinds of issues with anxiety or depression whatever the cause may be.

In the current crisis young people can contact The CLD Trust direct through the website for the Strong Young Minds project. Check out: for the form to refer yourself for help.

They are currently providing face to face and video counselling. This is available as a school commissioned service or can be accessed as a self referral

  • No Wrong Door - designed by young people and practitioners, NWD provides a focal point to access help with information, support and guidance services, including mental health and wellbeing                  and lets young people (aged 11 – 25 yrs) in Herefordshire know what’s going on.

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  • Child and Adolescent Mental Health For more information on the wellbeing support available for children and young people visit


Other useful online resources include:


Bereavement support and resources


Domestic Abuse support

West Mercia Women’s Aid:


Other useful resources


Resources and advice for children and families following Coronavirus 


Resources for children and young people with special educational needs and disabilities​​​​​​​